Superior customer care is a key differentiator to stand out from the fierce competition. For this reason, both small and large-scale e-commerce businesses implement effective strategies to engage their customers. There are various tools and procedures to keep your customers engaged. Whatsapp chat is one of those tools that effectively provide an instant messaging service. … Read more
Designing and developing the storefront and backend functions for the Ecommerce business isn’t the only job that needs to be done to digitalize the business. After the software is developed and deployed into the server, it must be hosted to be live and usable for the end customers. This is where the concept of a … Read more
Consistently improving customer communications is one of the best business practices across all verticals. In fact, 90% of people use customer communication and service as a factor when they are deciding whether or not to purchase from a company. However, with the increasing number of communication channels and high customer expectations, handling all your customer … Read more
A well-designed online storefront is your ticket to increased brand awareness, consumer engagement, and revenue. However, this is only possible if you get the design element right. The user experience provided by the website’s front end is crucial to the success of any online store. It significantly affects what you offer and how your store … Read more
Fraud in the e-commerce industry has grown at a higher rate than the growth in online sales. According to this disturbing figure, fraudsters will be looking to steal from you and your clients, as well. Knowing the latest scams technique and how to guard against them is critical if you want to keep your money, … Read more
The eCommerce marketplace is continuously growing. Currently, the revenue figures predict a stable annual growth of 11.52% until 2025. That means that more businesses are competing to earn a piece of revenue. If you’re running an eCommerce business, staying ahead of the competition will require a little bit of creativity, dedication, and a set of … Read more